Loading Events

« All Events

  • This event has passed.

Hiring Event: LBA Hospitality – Director of Sales and Marketing, Lead Maintenance Technician (Department Head), Food & Beverage Manager, Executive Housekeeper, Assistant General Manager (AGM), Breakfast Host Person, Houseperson, Laundry Attendant, Room Attendants, Night Auditor, Front Desk Agent (Guest Services Rep)

April 12 @ 9:00 am - 4:00 pm

Job Title: Director of Sales and Marketing

Job Order #: 10408631

Requirements: Must have an Associates Degree. Two (2) years of previous direct selling experience in a hotel preferred. Experience in developing a market. Experience selling Marriott and/or Hilton Select Service and/or Extended Stay lodging to Corporate and weekend market segments is a plus. Hotel operations experience preferred. Per company policy, potential associates must pass appropriate security clearances. Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. Must be able to stand for eight hours, bend, stretch, reach. Must be able to lift and carry 30 pounds, push and pull up to 50 pounds, sit or stand for long periods of time and must be able to drive. Must have written and verbal communication skills and be able to make group presentations. Computer skills required: Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint. Experience working with customer relationship management software is preferred. Must have the ability to engage clients and coworkers on difficult issues. Must have the ability to assess potential business opportunities and whether or not they contribute to the success of the business. Must have customer service skills and be able to network within the industry. Project management skills (i.e., organizing, multitasking) are required. Willing to perform other assigned duties that the individual is capable of carrying out. Practices safety standards at all times and is alert to hazardous conditions. Reports any hazardous conditions immediately to the hotel General manager or appropriate staff member. Must be familiar with the Company’s Hospitality Associate Handbook. Required to adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Associate Handbook. Must have a valid Driver’s License. Employer conducts drug screening, reference, and background checks.

Job Responsibilities: To fully develop assigned segments with an emphasis against the development of new business for assigned hotel. Working with the General Manager, Regional Revenue Manager and the Regional Director of Sales, optimally merchandise revenue potential for assigned property and ensure customers have a memorable hotel experience. Develop and execute Sales action plans, maintain positive interdepartmental relations and complete special projects as assigned by the General Manager, Regional Director of Sales and/or Senior Vice President of Sales and Marketing. Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. Based on the hotels’ s selling strategy, books appropriate business that allows hotel to achieve/exceed monthly room revenue budget, and, if applicable, other revenue budgets specific to assigned hotel. Direct sales. Approaches the position with a relationship building/proactive selling mindset. Ensures that weekly telephone prospecting/qualification/solicitation calls goals as well as outside call goals are met or exceeded. Included General Manager on appropriate sales appointments as well as calls on Corporate-based Sales personnel for assistance as needed to “win” business. Develops, presents business case to General Manager, Regional Director of Sales and Regional Revenue Manager and deploys seasonal and segmented promotions and packages. Utilizes available business tools to prospect for new business (i.e., Brand database reports, Hoover’s, local newspaper and business journals). Performs the necessary pre-call planning and post-call follow-up for client outside sales calls. Evaluates potential business opportunities for assigned hotel and presents findings/defends positions, as necessary, to the General Manager and/or Regional revenue Manager and Regional Director of Sales. Thoroughly knowledgeable with regard to client base. Has a strong business relationship with top producing clients. Utilizes internal lead source generators (i.e., Brand GSO, Company sister hotels) to maximize revenue production for assigned hotel. Grows revenue for Company Hospitality by cross-selling other Company hotels. Gains contacts and business intelligence/shows community spirit through involvement in an industry and/or charitable organizations. Takes the initiative to develop new strategies and tactics to drive revenue in assigned markets. Presents these plans to the Hotel General Manager and Regional Director of Sales for review and approval. Meets SMART Plan due dates. Monitors economic/business news in general and news specific to assigned market segments. Recommends adjustments to SMART Plan as changes occur in the business world. Understands the business rationale behind and contributes, as appropriate, to the hotel’s rooms forecast. Maintains awareness of the sales practices of the hotel’s competitive set, and, as warranted, takes proactive steps to “neutralize” their efforts. Is an “expert” when it comes to selling against the hotel’s competitive set. Adds to the camaraderie of the hotel by helping to celebrate the successes of coworkers. Ensures that he/she adheres to all sales administrative processes that are in place from the Company Corporate Office. Ensures that all reports, internal requests for information and special projects are submitted on or before their due dates. Provides suggestions to the Regional Director of Sales, Senior Vice President of Sales and Marketing and other Corporate-based staff with regard to growing the company’s revenue. Understands the business rationale behind the annual budgeting process (revenue generation and Advertising and Promotion costs). Collects and analyzes information on use history, plans, decision structure and strategies of key customers in assigned market segments. Forwards this information to the Hotel General Manager and Regional Director of Sales. Strives to continually improve his/her general business and industry/job specific skills by attending Brand and Company Corporate-sponsored sales training, and, if appropriate, outside continuing education. Typical week consists of a minimum of three days out of the office on sales calls and two days in the office working on sales plan. May also come in on the weekends to greet guests and ensure meeting or group satisfaction. Occasional overnight travel for training, to assist with a sales blitz in another Company city, etc.

Work Schedule: Full-Time.

Salary: To be discussed with employer

To Apply: Interested applicants please email resume.
————————————
Job Title: Lead Maintenance Technician (Department Head)

Job Order #: 10408562

Requirements: Must have Vocational Certificate. The Company associates have access to guestrooms and property; therefore, associates must pass the appropriate security clearance, per company policy. Two (2) years as a maintenance technician or similar position required. HVAC and Pool Certification helpful. Must have knowledge of preventative maintenance, electricity, AC and plumbing. The essential function of the Lead Maintenance Technician is to make sure all mechanical areas of the hotel are operating correctly while working within the preventative and budgetary guidelines set forth by Company. Must be able to stand or walk for extended periods, lift, bend stretch, reach, climb ladders, crawl, kneel and be low to the ground when necessary sometimes for extended times. Must be able to push or pull up to 100 pounds and lift and/or carry up to 60 pounds. Must have written and verbal communication skills. Bilingual and the ability to communicate in another language a plus. Must have the ability to understand and follow oral and written instructions. Required to have knowledge of the methods, practices, tools, equipment, and materials used in a variety of building and mechanical trades; occupational hazards in the use of power tools and equipment, and of necessary safety precautions. Required to do repairs and maintenance of furniture and fixtures within the hotel. Safety and security measures. Report or correct any hazardous conditions observed. Required to have knowledge of guidelines for training checklist of areas to be maintained. Required to have knowledge of procedures for emergencies (Person In Charge). Must be able to supervise, perform and document preventative maintenance program according to the Company and brand standards. Required to follow and manage using The Company procedures and policies. Must be organized to maintain logs, bibles, checklists on schedule. Must have the ability to perform preventative maintenance and repairs as well as general maintenance on property grounds. Required to the use and care of hand and power tools and equipment appropriate to the area assignment. Must assist with guest issues and maintain guest privacy. Must have the ability to diagnose malfunctions and defects in mechanical and similar equipment and to determine adequate corrective measures; perform general minor repairs to in house plumbing, electrical, refrigeration, kitchen equipment and HVAC systems. Must have the ability to assign and supervise the work of a few less experienced workers. Must be able to communicate with staff, guests, co-workers and upper management. Practice Safety Standards at all times. Must be able to work as a team member and comply to all standards. Required to work within the budgetary guidelines and be able to understand the importance of cost saving without sacrificing service. Must have customer service skills. Should be able to develop maintenance staff in the advancement of their careers. At times will have to work shifts and weekends and be called in. Computer knowledge is helpful. The next step for this position is in a training capacity for other Maintenance Technicians or a Regional Maintenance Support person. The ability to teach skills and competencies will enhance leadership skills in preparations for further promotion. Must have a valid Driver’s License. Employer conducts drug screening, reference, and background checks.

Job Responsibilities: To assist the General Manager in the functioning of the hotel. Performs repairs and preventative maintenance work to ensure the hotel maintenance quality standards are achieved and maintained. Provided guest service in an efficient, courteous professional manner; following Company standards of hospitality while adhering to guidelines and procedures. Diagnose malfunctions and defects in mechanical and similar equipment and to determine adequate corrective measures. Maintain facility using consistent preventative maintenance guidelines: check and ensure repairs are made to plumbing systems, electrical systems, building interior and exterior. Respond to work orders. Train all maintenance staff and other designated associates in the responsibilities and safety. Work with associates regarding their role in the upkeep, safety and security of the property. Maintain all paperwork in accordance with Company standards. Ensure maintenance department and applicable staff have sufficient tools to do their jobs daily. All other duties as assigned and within the realm of physical capabilities.

Work Schedule: Full-Time.

Salary: $40,000.00 per year.
————————————
Job Title: Food & Beverage Manager

Job Order #: 10408491

Requirements: No minimum education requirements. The Company associates have access to guestrooms and property; therefore, associates must pass the appropriate security clearance, per company policy. Two years’ experience supervising at least three (3) associates is required. One year experience following standard recipes is required. Experience ordering/pricing food and inventory control is required. Experience with chain food and retail outlet preferred. Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. Must be able to push or pull up to 60 pounds and lift and/or carry up to 50 pounds. Must be able to stand for eight hours, bend, stretch, reach. Must have written and verbal communication skills. Bilingual in another language a plus. Must have knowledge in financial aspects of running a department: labor, food and beverage costs controls. Must have knowledge in storage and labeling of all products: dry, freezer, refrigerated, etc. Must have knowledge of OSHA requirements and maintains department accordingly. Required to have supervisory skills: interview, hire, train, appraise, and document. Must have knowledge of area shopping, dining, entertainment and travel directions to assist guest inquires; and daily hotel operations. Required to check daily events, bulletin boards and be up to date on changes, new procedures and events. Must have knowledge of BEOs and details surrounding events; entire property, staff, services, hours of operation; type of rooms; locations, rates, and discounts. Required to train and develop associates through meetings, and logs. Required to monitor and document associates for both positive and negative feedback. Must have experience using a computer to thoroughly operate property management system: post charges, compute bills, collect payment and make change. Required to maintain organization of supplies, storage rooms, refrigerators and freezers. Must be able to multi task, rand have customer service skills. Must be able to communicate with guests, department heads, associates and home office support staff. Required to solve guest issues. Required to market and promote to increase exposure and sales. Required to work flexible shifts as necessary. The next step for this position is in a training capacity or in either the front office, maintenance or in a food and beverage department. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion. Must have a valid Driver’s License. Employer conducts drug screening, reference, and background checks.

Job Responsibilities: Responsible for: the day-to-day operation of the Food and Beverage outlets, to include and not limited to: personnel, budget performance and financial controls, maintenance of equipment, preparation, service and set-up of menu items. Maintain a professional cohesive team by: hiring, training, coaching, counseling and developing the most qualified individuals. Complete administrative duties; schedules, payroll, inventories, orders, production controls. Work within budgeted guidelines for maximum revenues and within labor models. Maintain safety and security practices, have thorough knowledge of emergency procedures. Maintain all Food Safety, Department of Health and OSHA standards. Ensure guests are provided with product and service. Must be thoroughly familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook. Maintain certification from a brand approved responsible vendor training program. Act as Manager on Duty (MOD) in the absence of other department heads, working in conjunction with all management of the property. Other duties as assigned, that the associate is capable of performing as staffing needs arise.

Work Schedule: Full-Time.

Salary: $30,000.00 per year.
————————————
Job Title: Executive Housekeeper

Job Order #: 10408257

Requirements: Must have High School Diploma or equivalent. Associates must pass the appropriate security clearance, per company policy. Six (6) months experience in similar capacities: lodging, housing, housekeeping, hospitals, care facilities, supervision of staff is required. Must have the ability to do math. Must be able to follow and manage using the Company procedures and policies; be organized to maintain logs, bibles, checklist, inventories as scheduled. Must have experience using a computer to pull reports break out house, check house inventory. Required to have management skills, interview, train, coach, motivate, counsel, discipline, and terminate employment. Required to comply to all standards; multi task, and have customer service skills. Must have written and verbal communication skills. Bilingual abilities in another language a plus. Must be able to understand and follow oral and written instructions. Must be able to communicate with guests and co-workers via various methods to include: messages and communication log books. Required to stand and walk for long periods of time. Should be able to develop maintenance staff in the advancement of their careers. At times will have to work shifts and weekends. Standing, lifting, crawling, kneeling, stretching reaching and bending is required. Must be able to push or pull up to 60 pounds and lift and/or carry up to 30 pounds. The next step for this position is in a training capacity. The ability to teach skills and competencies will enhance leadership skills in preparations for further promotion. Once that is achieved, the individual may be promoted to an AGM or GSM position. Employer conducts drug screening, reference, and background checks.

Job responsibilities: Responsible for supervision, labor and cost controls of the Housekeeping Department. Maintains clean guest and public areas at all times. Provides guest service while following LBA standards of friendly hospitality and adhering to guidelines and procedures. The essential function of the Housekeeping Manager is to monitor the cleanliness of guest rooms and public areas as well as satisfying guests in terms of and the friendliness and service of the Housekeeping staff. Ensure Guest and all public areas of the hotel are clean and operating correctly while working within the labor and budgetary guidelines set forth by LBA. Utilize supervisory and staff management techniques. manage materials, supplies and equipment used in the housekeeping department. Have knowledge of entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts. Manage payroll, be able to Input payroll, store timecards, and maintain weekly reports. Manage and coordinate the activities of the Housekeeping Team. This is accomplished through daily shift meetings, monthly department meetings. Maintain agendas and sign in sheets. Staff Management & Development: Responsible for written documentation regarding staff development including performance reviews. Responsible for monitoring the training of new associates in the housekeeping department, ensuring the training checklist is being utilized. Make recommendations to General Manager for termination in accordance with LBA standards of conduct and performance. Hiring: Responsible for interviewing and assisting in hiring decisions for housekeeping and laundry departments. Inspect all areas of the hotel: rooms, public space, back of the house, grounds….) to ensure sanitation, brand, all health and safety standards are met. Supplies: Maintain the necessary items to effectively operate department. This includes and not limited to: guest loaned items (roll aways, cribs, microwaves, refrigerators, etc.) This is done through monthly inventories, proper ordering, receiving and maintenance of supplies, Log and process invoices for payment, including coding, filing, and inputting. Equipment: Ensure all are in working order: vacuums, laundry equipment, carts, etc. Safety and Security: Key control is required for guests and associates. Keys are to be accounted for and secured on a constant basis. Training: Many tools are available for training: new hire, ongoing, brand, vendors…it is your responsibility to present these resources to all staff for continuous education. Labor: Schedule and work within the designated Labor Model. Guest: Privacy is an utmost concern. Coordinate with the Maintenance Department to ensure maintenance request are initiated in a timely basis and the property is maintained in a like-new condition. Other duties as assigned, that the associate is capable of performing.

Work Schedule: Full-Time.

Salary: $33,000.00 per year.
————————————
Job Title: 10407772

Job Order #: Assistant General Manager (AGM)

Requirements: No minimum education requirement. The Company associates have access to guestrooms and property; therefore, associates must pass the appropriate security clearance, per company policy. Must have two (2) years experience supervising (at least) eight associates. Must be able to walk for long periods of time. Must be able to work flexible shifts and be available as necessary on weekends and holidays. Must be able to push or pull up to 60 pounds and lift and/or carry up to 30 pounds. Must be able to stand for eight hours, bend, stretch, reach. Must have written and verbal communication skills. Bilingual in another language a plus. Must have supervisory skills and experience interviewing, hiring, training, coaching, and documenting. Required to use Property Management Systems. Required to perform accounting practices as delegated. Required to perform all functions, procedures and policies of departments supervised. Must have knowledge of area shopping, dining, entertainment and travel directions to assist guest inquiries. Must have knowledge of daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events. Required to have knowledge of entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts. Must be able to multi task, and have customer service skills. Must be able to communicate with guests, department heads, associates and home office support staff. Solve guest issues with professionalism maintain hospitable attitude. Market and promote to increase exposure and sales. Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change. The next step for this position is in a training capacity or in either the front office, maintenance or in a food and beverage department. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion. Must have a valid Driver’s License. Employer conducts drug screening, reference, and background checks.

Job Responsibilities: Responsible for: the day-to-day operations of the Front Office, Housekeeping and Maintenance to include and not limited to: personnel, budget performance and financial controls. Train and develop associates through meetings, logs, and other areas. Monitor and document associates for both positive and negative feedback. Analyze work for accuracy of self and others. Maintain team by hiring, training, coaching, counseling and developing the most qualified individuals. Promote positive morale and friendly attitudes. Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc. Work within budgeted guidelines for maximum revenues and within labor models. Maintain safety and security practices, have knowledge of emergency procedures. Ensure guests are provided with product and service. Communicate and document using internal means: logs, bibles, Innovations, email, etc. Must be familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook. Maintain certification from a brand approved responsible vendor training program. Other duties as assigned, that the associate is capable of performing.

Work Schedule: Full-Time.

Salary: $45,000.00 per year.

————————————
Job Title: Breakfast Host Person

Job Order #: 10407387

Requirements: No minimum education requirements. Three months experience in a food and beverage position helpful. Must be able to perform activities such as standing, lifting, and bending. For this position specifically must be able to push or pull up to 60 pounds and lift and/or carry up to 30 pounds. Must be able to stand for eight hours, bend, stretch, reach. Must have written and verbal communication skills. Bilingual abilities in another language a plus. Knowledge in menu items and beverage choices required. Standards of operation as required by brand in areas of shopping, dining, entertainment and travel directions to assist guest inquires. Required to perform daily hotel operations, check daily events, ensure bulletin boards are up to date on changes, new procedures and events. Must have knowledge of entire property, staff, services, hours of operation, type of room, locations, rates, discounts. Must have customer service skills. Required to suggest and serve food and beverage items as per standards. Must be able to multi task, remain associate and guest service centric; communicate with guests, department heads, associates and home office support staff; resolve guest issues. Must be able to work as a team member in aspects such as: cleaning, side work, food preparation and storage. Employer conducts drug screening reference, and background checks.

Job Responsibilities: Responsible for: offering prompt and courteous service so the guests have an enjoyable experience. Maintain the cleanliness and guest ready appearance of outlet. Prepare and maintain dining area and supplies in a guest ready atmosphere. Close out shift by cleaning and restocking supplies for next day or shift. Maintain safety and security practices, have thorough knowledge of emergency procedures. Ensure guests are provided with product and service. Ensure brand standard documentation is completed as required. Other duties as assigned, that the associate is capable of performing. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Work Schedule: Full-Time.

Salary: $9.00 per hour.
————————————
Job Title: Houseperson

Job Order #: 10407380

Requirements: No minimum education requirement. Three (3) months experience in similar capacities: lodging, housing, hospitals, care facilities all helpful, not mandatory. Must be able to push or pull up to 60 pounds and lift and/or carry up to 30 pounds. Must be able to stand and walk for up to eight hours; bend, stretch, reach, climb, and kneel. Must have written and verbal communication skills. Bilingual abilities an another language a plus. Proper handling of linens, terry and other supplies, keeping sanitation and cost controls in mind. Required to handle various safety and security measures; report or correct any hazardous conditions observed. All guidelines from training checklist of areas are required to be maintained. Must have knowledge of procedures for emergencies (Person in Charge). Must be able to assist with guest issues and maintain guest privac. Must follow procedures in the company systematic fashion. Must have knowledge of maintenance repairs, leaking faucet, running toilet; be able to clean guest rooms to brand standards and in conjunction with the training checklist for room attendants. Must be able to work alone, without direct supervision. Must be able to work as a team member and comply to all standards. Must be able to multi task, remain service centric. Must have the ability to communicate with guests and co-workers. Employer conducts drug screening, background, and reference checks.

Job Responsibilities: Provides service; following LBA standards of hospitality while adhering to guidelines and procedures. Is responsible for the cleanliness of public space, as well as, the usage and organization of supplies. Assist room attendants ensuring cleanliness standards are met. Assist maintenance department with minor repairs and work orders. Keep public areas of the hotel, grounds and parking lot clean, maintaining brand standards and providing guest service when necessary including assisting guests with baggage, in and out of vehicle or guest room. Respond to guest request, such as delivering supplies: shampoo, towels, roll away beds etc. in a timely and hospitable manner. Perform minor trouble shooting and maintenance of hotel equipment. Responsible for setting up meeting rooms if applicable. Adhere to general clean guidelines for the public areas of the property. Have a thorough knowledge of emergency procedures. Other duties as assigned including assistance in the housekeeping, laundry or maintenance department, that the associate is capable of performing. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Work Schedule: Full-Time.

Salary: $10.00 per hour.
————————————
Job Title: Laundry Attendant

Job Order #: 10407375

Requirements: No minimum education required. Associates must pass the appropriate security clearance, per company policy. Three (3) months experience in similar capacities: lodging, housing, hospitals, and care facilities all helpful, not mandatory. Must be able to push or pull up to 60 pounds and lift and/or carry up to 30 pounds. Must be able to stand or walk for long periods up to eight hours, bend, stretch, reach, and lift. Must have written and verbal communication skills. Bilingual in another language a plus. Proper handling of linens, terry and other supplies, keeping sanitation and cost controls in mind. Required to adhere to safety and security measures. Required to report or correct any hazardous conditions observed immediately. Must follow guidelines for Training Checklist for proper procedures. Must be able to work within productivity standards; assist with guest issues, maintain guest privacy; and follow laundry procedures in the company systematic fashion. Must have the ability to work alone, without direct supervision; work as a team member; comply with all standards; multi task and remain have customer service skills. Must be able to communicate with guests and co-workers. Employer conducts drug screening, reference, and background checks.

Job Responsibilities: Provides guest service following Company standards adhering to guidelines and procedures. Maintains the laundry and appropriate facilities in a clean and orderly manner. Is responsible for the cleanliness of the laundry, as well as, the usage and organization of supplies. Receive and sort soiled linens and terry. Treat stained linen when applicable and salvageable. Maintain records of damaged or stained linen and terry and alert supervisor when damage is beyond treatment and linen must be removed from inventory. Operate washers and dryers as manufacturer intended to include: cleaning lint traps, wiping outside of machines, requesting maintenance assistance for repairs, etc. Fold clean terry and linen followed by stocking shelves and storage rooms. Maintain a clean and organized work area. Have a thorough knowledge of emergency procedures. Other duties as assigned, of which the associate is capable of performing. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed

Work Schedule: Full-Time.

Salary: $8.50 per hour.
————————————
Job Title: Room Attendants

Job Order #: 10406892

Requirements: No minimum education required. Associates must pass the appropriate security clearance, per company policy. Experience in similar positions: lodging, housing, hospitals, and care facilities all helpful, not mandatory. Must be able to stand, lift, and bend. Must be able to push or pull up to 60 pounds and lift and/or carry up to 30 pounds. Must be able to stand for eight hours, bend, stretch, reach, crawl, kneel. Must have knowledge of proper procedures for handling of linens, terry and other supplies; sanitation of supplies, guestrooms, public areas; guestroom cleaning procedures; safety and security measures. Required to report or correct any hazardous conditions observed. Must maintain designated minutes per room; maintain guest privacy; follow cleaning procedures in the company systematic fashion; and assist with guest issues. Must be able to work alone and comply with all standards. Must be able to multi task and have customer service skills. Must be able to communicate with guest and co-workers and work as a team member. Bilingual abilities in another language a plus. Required to work holidays and weekends as necessary. Employer conducts drug screening, reference and background checks.

Job Responsibilities: Provides guest service while following the Company standards of hospitality while adhering to guidelines and procedures. Is responsible for the cleanliness of guest rooms as well as the usage and organization of supplies. Daily responsible for cleaning vacant dirty rooms to be guest ready, and returning occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standards and best practices set forth by LBA. Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards. Maintain a clean and orderly housekeeping cart. Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist. Follow general clean procedures every 90 days. Report any discrepancies to the Housekeeping Manager. Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. Associate lounge and locker room, restrooms, public areas, stairwells, and back of the house area). Respond to guest requests and inquiries immediately. Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates. Other duties as assigned, of which the associate is capable of performing.

Work Schedule: Full-Time.

Salary: $8.50 per hour.
————————————
Job Title: Night Auditor

Job Order #: 10406884

Requirements: High School Diploma helpful but not required. Experience in accounting, sales, telesales, service or guest relations type of industry is helpful but not mandatory. Associates must pass the appropriate security clearance, per company policy. Required to walk and stand for long periods of time; lift, and bend, and reach. Must be able to push or pull up to 60 pounds and lift and/or carry up to 30 pounds. Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen according to proper standards. Manager on Duty functions. Required to handle cash and credit card, and balancing charges. Required to have knowledge of safety and security measures, entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts, Frequent Stay Program, and reservations procedures including cancellations and “walking” guest. Must have experience answering phones and of phone procedures, be able to answer inquiries of shopping, dining, entertainment and travel directions. Must have knowledge of daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events. Must have experience using a computer to operate property management system to post charges, compute bills, collect payment and make change. Must be able to multi task, have customer service skills, have written and verbal communication skills. Bilingual abilities in another language a plus. Required to communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay information using communication log books. Required to assist with guest issues. Must be able to work unsupervised, even overnight. Standing, walking for long periods of time while maintaining a friendly professional image. Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen according to proper standards. The next step for this position is in a training capacity. The ability to teach skills and competencies will enhance leadership skills in preparations for further promotion. Once that is achieved, the individual may be promoted to an AGM or GSM position. Employer conducts drug screening, reference, and background checks.

Job responsibilities: Provide guest service while following standards of hospitality and adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty, responds immediately to guest requests, represents the hotel in the late evening and early morning hours, maintains thorough communication with management staff. Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible. Promote and sell services/amenities of the hotel. Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products. Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual. Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas. Check all credit cards for validity before the end of the shift. Learn and utilize PMS. Ensure all cash, check and miscellaneous departments are in balance at shifts end. Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction. Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc. Have a thorough working knowledge of emergency procedures. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately. Report any unusual occurrences or request to the manager. Maintain stock/cleanliness of the Market area if applicable. Maintain certification from a responsible vendor training if alcohol is served. Be flexible in regard to work schedule. Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.

Work Schedule: Full-Time.

Salary: $11.00 per hour.
————————————
Job Title: Front Desk Agent (Guest Services Rep)

Job Order #: 10406881

Requirements: No minimum education requirement. Three (3) months of experience in service, sales, telesales or guest relations type of industry is helpful, not mandatory. Must have computer to operate property management system, post charges, compute bills, collect payment and make change. Must have written and verbal communication skills. Bilingual abilities in another language a plus. Knowledge in property, staff, services, hours of operation, type of rooms, locations, rates, discounts, Frequent Stay Program, reservations procedures including cancellations and “walking” guest required. Must have experience answering phones and be able to answer inquiries of shopping, dining, entertainment and travel directions. Required to communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books. Required to assist with guest issues. Required to perform daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events. Must be able to multitask. Must be able to push or pull up to up to 60 pounds and lift and/or carry up to up to 30 pounds. Must be able to stand for eight hours, bend, stretch, reach. Must be able to walk for long periods. Must be able to see and hear. Where applicable, required to follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen according to company standards. The next step for this position is in a training capacity. The ability to teach skills and competencies will enhance leadership skills in preparations for further promotion is required. Once that is achieved, the individual may be considered for an AGM or GSM position should one become available.

Job Responsibilities: Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible. Promote and sell services/amenities of the hotel. Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products. Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual. Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas. Check all credit cards for validity before the end of the shift. Learn and utilize PMS. Ensure all cash, check and miscellaneous departments are in balance at shifts end. Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction. Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc. Have a thorough working knowledge of emergency procedures. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately. Report any unusual occurrences or request to the manager. Maintain certification from a responsible vendor training if alcohol is served. Be flexible in regard to work schedule, understanding hospitality is a 24/7 industry and evenings/weekends may be required. Utilize Service Recovery Log and other necessary communication logs from shift to shift. Maintain stock/cleanliness in the market area. Other duties as assigned, of which the associate is capable of performing. Manager on Duty functions when necessary or as scheduled.

Work Schedule: Full-Time.

Salary: $9.50 per hour.
————————————

Details

Date:
April 12
Time:
9:00 am - 4:00 pm
Event Category:

Venue

-CSCF – Osceola
1392 East Vine Street
Kissimmee, FL 34744 United States
+ Google Map
Phone:
407-705-1555