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Hiring Event: Spectrum – Techinical Support
August 17, 2017 @ 10:00 am - 2:00 pm
Job Title: Technical Support
Job Order #: 1052082
Requirements: High school diploma or equivalent and one year of experience. Knowledge of Windows XP, Windows Vista and Windows 7 operating systems, and Macintosh operating systems. Familiarity with basic networking hardware and software components. Employer conducts drug screening, background and reference checks.
Job Responsibilities: Technical Care Professionals are expected to be available to take calls, be productive, and engage in positive interactions. This will guarantee that we are effectively meeting the needs of the customer while reinforcing trust and taking into consideration the customer’s time and availability. Technical Care Professionals create customer loyalty by serving as a brand spokesperson while demonstrating a variety of selling techniques resulting in sales of our products and services. Technical Care Professionals identify our customer’s needs by asking clarifying questions to effectively promote our products and services. They would then articulate the features and benefits in a competitive environment through successful negotiations. Technical Care Professionals take a variety of calls while providing a unique customer experience which exceeds their expectations and needs. Technical Care Professionals are willing to adjust and adapt to all aspects of the business in an ever changing work environment. They will be expected to understand goals, how they are measured, how to reach them, and work with others as necessary to achieve them. Technical Care Professionals are able to demonstrate dependability, flexibility and sound judgment. This is achieved by adhering to schedules and meeting all productivity, quality and performance standards. In addition, Technical Care Professionals are expected to take ownership of their own actions and of the customer’s experience. Technical Care Professionals take action to proactively learn new information, report customer impacting concerns, think outside the box on customer resolutions and share best practices with others.
Work Schedule: To be discussed with employer.
Salary: $14.15 per hour.
To apply, attend the hiring event and apply online PRIOR to attending the event @ https://jobs.spectrum.com/
- August 17, 2017
10:00 am - 2:00 pm
- Event Category:
- Hiring Event