SNAP Program Compliance

The Florida Department of Economic Opportunity (DEO) requires you to complete 80 hours of work activities each month in order to retain your Supplemental Nutrition Assistance Program (SNAP) benefits.

The information provided below will help guide you through the process, which includes orientation/assessment, training, and reporting. Each of these three steps contain time-sensitive deadlines that, if not met, may affect your eligibility to continue to receive these food assistance benefits. While it’s critical that you read the requirements carefully and make sure you not only understand them, but are able to complete them in a timely manner, we are here to help. Following the instructions below is a Frequently Asked Questions (FAQ) section that includes contact information should you need more assistance.

So, let’s get started. Here’s what you need to do:

Step 1:

Click here and create an account and begin the required Orientation and Assessment. Select the “New User Login” option.

Important note: You only have 10 days (from the date indicated on your letter) to create your account and complete the orientation and assessment. Your benefits will likely be affected if you don’t complete this step!

Once you create your account, you will have access to a page called “myTESS”, which stands for “My Tools for Economic Self-Sufficiency.” This page will enable you to manage your required activities and interact with us. Click here for a brief tutorial about this page.

Step 2:

If you are a resident of Orange, Osceola, Seminole, Lake, or Sumter Counties, you will also need to complete the online Job Search Training modules. These modules can be found at the link under “Step 1” (above), and will be accessible once you have completed the orientation and assessment steps.

Important note: You have 30 days to complete job search training modules (from the date indicated on your letter.) Your benefits will likely be affected if you don’t complete this step!

Step 3:

Once you have completed the Orientation, Assessment, and Job Search Training modules, you must report to one of our community partner agencies listed below, based on your county of residence, to meet with a CareerSource Central Florida team member. You must do this within 30 days of the date on the letter you received.

Important note: Please only attend a community partner site after you have completed the Orientation, Assessment, and Job Search training modules, and prior to the 30-day deadline indicated in the letter you received. You will be seen on a first-come, first-served basis at our community partner sites, with one-on-one activity assignments at the conclusion of the appointment.


CSCF SNAP Partner Sites
Lake County Goodwill Clermont – 1855 S. Grand Highway, Clermont, 34711 –  Monday 9-2PM

Goodwill Leesburg – 10600 Hwy. 441, Leesburg, 34788 – Wednesday 9-2PM

Sumter County Kids Central, Inc. – 336 S. Main Street, Wildwood, FL  34785 – Tuesday 9-2PM
Seminole County Harvest Time International – 225 Kennel Rd., Sanford,  32771 – Tues 9-2PM

Christian Sharing Center – 600 N Hwy 1792, Ste.158, Longwood, 32750 – Wed 9-2PM

Goodwill Sanford – 4516  W. SR 46, Sanford, 32771 – Thursday 9-2PM

Osceola County Access Community Center – 1372 E. Vine St, Kissimmee, 34744 – Tuesday 9-12PM

Poinciana Community Center – 401 Walnut St., Poinciana,  34759 – 1st & 3rd Friday of month 9-12PM

West Orange County Charity & Love – 5372 Silver Star Rd., Orlando,  32808 – Tuesday 9-2PM

Goodwill Apopka – 1312 E. Semoran Blvd., Apopka, Fl. 32703 – Wednesday  9-2PM

Goodwill Maxwell Terrace – 3200 W. Colonial Dr., Orlando, 32808  – Thursday 9-2PM

East Orange County Community Food & Outreach Center – 150 W. Michigan St., Orlando, Fl. 32806 – Thurs 9-12PM

East Orange Community Center – 12050 E. Colonial Dr., Orlando, 32826 – Wed 9-12PM

Taft Community Center – 9450 S Orange Ave, Orlando, 32824 – Tuesday 9-12PM


Do you still have questions?
Call the CareerSource Central Florida SNAP hotline, at 407-531-1270.